Friday, December 11, 2009
Anthony Banks Using effective visuals
Welcome to Anthony Banks blog on using effective visuals. I hope that the information I will be providing you with below is helpful to you.
In my personal view point I feel that videos are the best visuals that can be used. The fact is they use both audio as well as video to tell the story. My personal favorite is the homemade videos without a script and are not rehearsed. This way the viewer can get a personal feel for whats going on. For example watch the youtube video above.
Another effective visual is pictures. the reason I feel pictures are so effective is because they can be comical while still getting their story across. They could also make you think, cry, smile, laugh, make you want to punch a hole in the wall, or allow you be really engaged in an experience.
Take the above picture for example. This is one of my favorite pictures. The reason being is because when I look at this picture I feel it's sends me a message. I feel as though time is melting away so make sure you don't waist it. A picture don't have to make sence or be understood; just experienced.
Using effective visuals is a great way for one to tell their story. This allows veiwers/listeners to use their imaginations and also experience what the picture is stating. Some more effective visuals are Toondoos and photostories. Most of all use your imagination for it's the best tool to improve the effectivness of your visual.
Monday, December 7, 2009
Al P's Tips on how to prepare for a job search and score that dream job
Finding and obtaining employment is a process that everyone will go through in there lifetime. It may be a long and nerve-racking process for some, but if you take a few of my tips and directions into consideration I'm sure your next job search will be a little less stressful. There are numerous preliminary steps that should be taken into consideration when searching for employment, and the most important step is deciding on what you would like to do. You can look through books, websites, and talk to people in different lines of work to help you narrow down your choices(Dorbin). Doing this will give you a basic consensus on what certain jobs require and entail on a day to day basis. If your leaning towards a particular career it's a good idea to meet with someone that is currently in that career and "pick their brain". This is when you should be asking any and all questions that you have pertaining to the job and it's duties, such as:
- How did you choose this profession?
- What coursework and training prepared you for this profession?
- what do you like most/least about your job?
- What do you do in a typical day?(Dorbin)
- www.Monster.com
- www.indeed.com
- www.careerbuilder.com
- www.headhunters.com
- and many more(Dorbin)
A few other ways to search for employment are through your personal contacts, the newspaper, and a letter of inquiry. A letter of inquiry is a letter sent to an employer asking if they are currently hiring. After submitting applications and resumes you will finally get the call you've been waiting for; a time, place, and date for an interview with your possible future employer. When you enter the interview you should be calm, prepared, and have your resume and all other important documents at your side. After your interview you should send a follow-up letter thanking the interviewer for there time and the opportunity to interview for the position. Now you have to wait, which is probably the hardest part of the job search, but you will eventually receive the good news that you got the job. Searching for and obtaining employment is not an easy task, but hopefully some of the tips listed above stick a make your job search just a little bit easier.
References:
Dorbin, Sidney I., Christopher J. Keller and Christian R. Weisser. Technical Communication: In the Twenty-First Century. Upper Sadle,NJ: Pearson Prentice Hall, 2008.
Brian G's Unique Tips on Editing and Proofreading
Editing and proofreading are very important to your career because they allow you the ability to double-check your work. By editing and proofreading your paper, it allows you to catch any grammatical errors, or misrepresented information that you may have written.
Editing is important to documents because it allows you to make sure that you do not having any grammatical errors within the document. Some of the biggest things that people find when they edit a document include spelling, capitalization, punctuation, grammar, and sentence structure. These mistakes can cost you dearly if you miss them. When I first began writing both in my scholastic days and in my career I found that editing would be a key to my success. By editing my papers, I was able to make sure that my point came across and that there were no errors. This made me look like I cared about my work and that there was a personal feeling of pride that I took. Editing is a vital part of the writing process. If you edit every document that you write, you will find some very common errors that you would have missed, and you will be able to learn the importance of editing.
Here is a video that shows you more about editing:
Proofreading is important because it allows you the ability to make sure the point you want to get across is coming across. “One of the most difficult parts of the writing process is proofreading. It is easy for us to see what we want to see, not necessarily what our readers will see.” (OWL) Every person has his or her own unique style when it comes to proofreading. I am the world’s biggest procrastinator and that is not good when it comes to proofreading your paper. I learned the hard way the importance of proofreading your work. Just because it made sense to you does not mean that, your reader will understand your writing. Some common suggestions that I have used over the years were to take a break before proofreading, leave you enough time to proofread, and to read the document aloud.
By taking a break, you will allow your brain to catch a mistake that it may not have earlier. “The goal is to return with a fresh eye and mind.” (OWL) When I did manage to proofread my documents, I always did it immediately after finishing the writing process. This did not allow my brain time to clear itself and come in with a fresh and open thought process. I now make sure to come back and reread the paper at least once before submitting it.
The biggest mistake that I made when proofreading was not proofreading at all. I would wait until the last minute to write the paper so it allowed almost no time to proofread the document. Now I write the document with at least a day to spare. This allows you the ability to come back and only look at bits and pieces at a time. I found this to be a valuable tool. Now if I could just stop myself from being a procrastinator.
The last key to proofreading is to read the paper aloud. By reading aloud, you will catch grammatical errors, and other mistakes that may have gone unnoticed before. By making sure that you read the document aloud, you will be able to make sure the proper point is coming across as well.
I hope these tips on editing and proofreading have helped you better understand. These tips have helped me out in the past and I am confident they will help you as well.
"ABC's of the Writing Process - Editing." Free Website Hosting Angelfire free website templates to make your own free website. Web. 07 Dec. 2009.
"Proofreading Your Writing: Suggestions for Proofreading Your Paper - The OWL at Purdue." Welcome to the Purdue University Online Writing Lab (OWL). Web. 07 Dec. 2009.
Sean H on how to find and obtain employment
Acquiring a job is one of the most important actions anyone will take in their lives. We all need some source of income to pay our bills, enjoy a vacation, or even have a few drinks at a local sports bar. With more young adults acquiring degrees and many job opportunities getting outsourced to other countries, the job market is more competetive than ever. I have been employed since I was 15 so I want to share some information and helpful tips you can use while searching for a job.
The first step you want to take is build your resume and I suggest doing this many months before you start looking for employment. As Al P. mentioned is his previous post about building your resume, it should contain all of your previous employment history, educational background, and any other qualifications that may set you apart from your competition. Treat your resume as a marketing tool and a well written one can almost assure you an interview.
Next you will start your job hunt and in my past experience this is the most difficult and time consuming step in the process. Generally you want to start you job search about six months before you graduate. Thankfully, technology has lended us a helping hand with the advent of websites such as monster.com and careerbuilder.com. Try and search through as many channels as you can to take advantage of every opportunity available. A few other channels I have used are:
- Local Newspapers
- Personal Connections
- Job Posting at School
- Other Websites such as craigslist.org
Once you have found a list of employers you wish to work for, send them your resume with letter of application attached, and shortly after you should begin hearing from them. After arranging an interview with the potential employers you want to begin preparing for the interview. Many people believe preparing for an interview is ironing your clothes the night before and eating a good breakfast. These are important but a proper preperation goes alot deeper than that. FGCU offers mock interviews, so try conducting one and you will be suprised how many little things you can do or say to improve you interviewing ability. Also there are a few tips on this video you should check out.
The last step of the process is to send out a follow-up letter. Make sure to include your gratitude and restate your qualifications. If you follow these steps they will to a much more successful and less stressful job hunt.
Sean H.
Reference: Technical Communication in the Twenty-First Century
Saturday, December 5, 2009
Jason K's Paraphrasing and Summarizing
- Understand the original work (you need to accurately capture the information of the original)
- Include all ideas and concepts from original and do not compress the information by leaving out critical details, this could misrepresent the original information
- Give credit to the original author (identify the source)
Although summarizing and paraphrasing are similar in the fact that they both represent an original authors work in someone else’s words, I see now they are different. When summarizing someone else’s work you’re going to abbreviate the original information without compromising it, meaning do not throw out any relevant or important information. I always remember to thoroughly read the outside material and then distill the main statement in my own words. Guidelines for summarizing include:
- Not omitting any of the central information in the original authors word
- Be sure the summary identifies all key ideas of the original authors work
- Identify what you are summarizing, meaning give full credit to the original writer.
In addition, summaries also tend to be shorter than the source they were borrowed from.
This blog should have cleared up the confusion between paraphrasing and summarizing. If not, here is a video. I think it repeats a lot of the material I have already mentioned, but you are more than welcome to watch it. Start it at 2:42!
Reference:
Dobrin, S.I., Keller C.J., & Weisser C.R. (2002).. Technical Communications in the Twenty First Century Upper Saddle River, NJ: Pearson Custom Publishing. pg. 160
Friday, December 4, 2009
Alexis B's Editing Your Own Documents!
All documents should be proofread. I know that I personally look over minor things that I have written myself, but the minute I let someone else look at them I can’t believe that I didn’t notice the mistakes that I had made. To avoid this, you should always read and re-read your documents, and even have another person look over them as well. However, if you do not have a grammar perfectionist around to re-read all of your documents, here are a couple editing tips you can follow that will help.
The first major part that always gets me is my grammar. It sounds right in my head, but when I put it on paper it gets flipped around. One way to avoid/solve this is to read your document out loud when you have completed it. This allows me to see if what I have written sounds right and everything flows together.
Another thing you can do is to read your document backwards. This gets you out of the normal beginning to end, and may help you pick out errors that you didn’t notice. You should focus on spelling, sentence formation, and paragraph formation. Do each a different time so that you can focus on different aspects of the document.
If you have been spending hours or even days working on a specific document, set it aside for a period of time. If you continue working on something, you become too comfortable and familiar with it, increasing the likelihood that you will overlook errors. If you take some time away from working on the document, it may allow you to come back and notice things that you didn’t before.
Also, if you have your document on your computer while you are trying to edit it, print out a hard copy. Then go somewhere else and read your hard copy. Look at the document as a whole to make sure the formatting looks correct. You should also keep a pen handy to make marks and other comments directly on the document.
Below are some proofreading marks that can be very useful when reading a hard copy of your document. I learned and went over these when I was in grades school and still find them very useful today!
Dorbin, Sidney I., Christopher J. Keller and Christian R. Weisser. Technical Communication: In the Twenty-First Century. Upper Sadle,NJ: Pearson Prentice Hall, 2008.
Putt Putt Productions. “The Importance of Proofreading.” Retrieved on December 4, 2009 from
Monday, November 30, 2009
Al P's Resume Writing Tips
Your resume is one of the most important tools when trying to obtain employment; it's a document that contains all of your educational background, career experience, and skills and achievements. You never want to wait till the last minute when putting a resume together, it should be built over time and change with every career or educational accomplishment you make. The reason you should build overtime is because you may forget about past employers and leave out valuable information that may have slipped your mind at the time. It will also give you time to perfect it, leaving no grammatical or professional errors. Believe it or not, but employers strongly frown upon resumes that have even the slightest grammatical errors, it may even lessen your chance of obtaining that dream job. Cramming a resume together at the last minute can be stressful, but when built over time you will be confident that it will project the exact information that you want it to.
This is what happens when you wait till the last minute to write your resume, you forget valuable names and achievements, and have no idea what your going to do.
This is what happens when your resume is built over time, contains all valuable information, and is as close to perfect as possible. You will be confident in your resume and yourself.
When you are putting your resume together you want to keep it targeted towards the type of employment that you are trying to obtain. You shouldn't just send out a generic resume, but instead research the company your applying to and tailor your resume for that specific company.
You should also keep in mind that there are a few different ways to compose your resume. According to Technical communication in the 21st Century, there are chronological, skills, and entry-level resumes.
- Chronological- You must summarize your experience and training in the order in which it occurred(beginning with the most recent). This type of resume highlights facts, degrees, job titles, and dates(Dorbin).
- Skills- This type of resume emphasizes the experience and skills that qualify the applicant for the position, rather than specific degrees, titles, and dates(Dorbin).
- Entry-Level- These resumes are used when you have little to no related experience in the position you are applying for. This type of resume follows the same format as the other two, but instead of focusing on credentials you should focus on who you are as a person. You should include details that show you are trustworthy, smart, reliable, and interesting(Dorbin).
There are five main sections that should be included in every resume;
- Contact information
- career objective
- education
- experience
- skills and achievements
References:
Dorbin, Sidney I., Christopher J. Keller and Christian R. Weisser. Technical Communication: In the Twenty-First Century. Upper Sadle,NJ: Pearson Prentice Hall, 2008.
Brian G's Fascinating Letter Writing Guide
In my career so far I have had to write many letters to people. Being a trainer for Walgreens means that I have to communicate with people that I have only met a few times. This makes learning the parts of a letter extremely important. At first I did not follow the correct process and that made me letters far less effective. The different parts of a letter include the heading, date, recipient’s address, greeting, introduction, body, conclusion, a closing phrase, and a signature.
The heading is important because that allows the reader to see who the letter is from. For me having the Walgreens name and address at the top of the letter made sure that people knew that it was an important document. Even if it is just a simple letter to any business or employee, you need to be sure to add the address so they know who sent the letter to them.
The date should be included so that the person knows when the letter was written. This is very beneficial because it allows the person to understand how long the letter has been sitting there. In my experience the date being included allows my bosses the ability to see when I wrote the letter and to also have a timeline for communication. This works really well for ongoing projects.
The recipient’s address is vital because it allows you to address the letter to a specific person or place. By making sure that there is a destination on the letter it allows the person to see who is supposed to receive the information. In a large corporation, like Walgreens, this can be important because letters are being sent in between departments all the time. If you do not address the letter properly the person may not receive the letter in time, or it will be delayed.
The greeting is important because it addresses the specific person that the letter is addressed to. I have made mistakes with my greeting before. If you do not write to the correct person the letter will be misplaced and the information will go unnoticed.
The introduction is where you will put what the letter is about. This is important because it is very common that the reader will only read the first few sentences of the letter before they decide if they should keep reading. I have learned that in my profession you need to lead with your big guns. If you try to just give a taste of the letter it will not be as effective. You need to go ahead and put your most persuasive information out front.
The body is where you will put the bulk of your information. This is where you can include the information that you are trying to present as well as include your background information. For me this is where I put people’s progress reports.
The closing paragraph is where you will conclude your thoughts in the letter. This is where you reiterate the information that you have presented in both the introduction and body of the letter. For me, this is where I would give them their grade or tell them how they could improve their quality of work.
The closing phrase is where you would put sincerely, or respectfully. This is something that you put before your signature to close out your letter. I usually put sincerely yours. I have found that this works best for me, but it may be different depending on the work that you are doing.
The last thing that a letter should include is your signature. This is the final piece to the letter. You will normally type out your name under your signature so that they know who sent the letter. You can also put your title under your name. This is what I do.
These are the basics for a professional letter. I hope that my tips help you in the future and that you have learned something about writing a letter. Keep in mind that these are the basics to a letter and you can always add more information to the letter.
Dobrin, Sidney I, Christopher J. Keller, and Christian R. Weisser. "Organizing and Drafting Documents" Technical Communication in the Twenty-First Century (2nd Edition) (MyTechCommLab Series). Alexandria, VA: Prentice Hall, 2009. 366-389. Print.
Anthony 5 C's
To give you a better understanding I have provided a brief definition below for each word.
• Clear: easily understood; without ambiguity: clear, concise answers.
• Concise: expressing or covering information in few words; brief in form but comprehensive in scope; succinct.
• Complete: finished; ended; concluded, containing all that is needed.
• Correct: to set or make true, accurate, or right; remove the errors or faults.
• Courteous: having or showing good manners; polite.
Notice the C+ grade in the left margin of the above paper. Had the writer of this essay made sure the 5 C's where included in their essay instead of receiving a C+ they might could have received an B or even an A.
The 5 C's are not just for writing, they can also be used in giving speeches. For example when preparing to give a speech a lot of speakers practice their speech multiple times. This is done to make sure the speech is clear so the listeners will know what's being said. It is also to make sure the speech does not just run on and instead is consice so the listener will not be bored. Hopefully it will even help engage the listening audience. This also helps the speaker make sure the speech is correct and free from all errors, the speech should also be courteous. A courteous speech is a speech that is respectful to ones audience. It is used to get the point across but to do so in a way where no one is being offended. When you have a courteous speech it creates a courteous audience and will help get ones point across. Lastly it helps the speaker make sure the speech is complete. A complete speech is one that utilizes the first four C's and that has the proper formate along with enough information.
Going back to a personal experience, my first year in college I was put into a public speaking class. My first speech in that class didn't go well. I thought, "how hard can it be to just talk?" After that first speech I was terrified of the fact that we still had to give five more speeches. On my second speech I tried something different. I first wrote out my speech and went over it twice a day for a week. When it was time for me to present I received a perfect score. The teacher of my public speaking class told me that I "delivered one of the best speakers in the class." This is proof that by applying the 5' C's you can really make a big difference in your work.
For a background on my toondoo please see the following movie
Jason Kaufman's Importance of Visuals
The first two pictures were taken on the back porch of my own North Carolina house. They are perfect examples of how a visual can be used in describing the scenery of a property. You can see some of the wood porch I was standing on when I took the picture, I don’t think it effects the integrity of the visual, in fact I think it actually makes it more authentic because you get an Idea of where I was when I took the picture. The first picture was taking on the lower balcony and the second picture was taken on the second balcony. The last visual is a floor plan of our very own FGCU everglades building.
How do you know which visual to use? First, according to Technical Communication in the Twenty First Century, You must first decide whether you need a photograph, an illustration, a diagram, or some other type of visual(pg.144). Next, you’re going to want to consider what you are trying to accomplish with the use of the visual. After these two questions are answered, it should narrow down the search to find the best visual. Finally, you will want to come up with the appropriate search term. When searching for a visual, I have found it very useful to use the most specific term or terms if possible. After this step, you should be able to distinguish from others the best visual for you.
Some visuals are free, although the most professional visuals with better quality tend to require a fee. So consider the importance of the visual, If you are trying to put together a presentation for multi-millionaire investors. I would pay for a exclusive high resolution colored photographs, depending on your funds. On the other hand, if you were creating a short memo for your peers, I would not feel by any means necessary to pay for visuals.
Where to get a visual? I usually just go to google images and search, I have found this to be very effective in the past. This is an example of a Free web resource. Although there are many different sources(electronic) to find the right visual like a:
· Licensed database(databases most universities and some businesses subscribe to, good quality)
· Free web resources(visuals that can be found for free online, usually low quality)
· Commercial database(professional high quality visuals you must pay for, most images are watermarked until paid for)(pg.145)
Whatever your sources are, after you have found the best visual, it is important to incorporate that visual into the appropriate location in your document or presentation.
Reference:
Dobrin, S.I., Keller C.J., & Weisser C.R. (2002).. Technical Communications in the Twenty First Century Upper Saddle River, NJ: Pearson Custom Publishing. pg. 144-145
Alexis B's How to Resign From a Job
The normal time for putting in your notice of resignation is two weeks. If you have already accepted a new job, you should correlate your resignation with your new start date. This will allow you to have a smooth transition from your old to new job.
You should give your resignation in person. According to Radin Associates, on a Friday you should ask your direct supervisor if you can speak with him privately. When you announce your intention to resign, you should also hand your supervisor a letter which states your last date of employment with the company.
Just like the process of firing an employee, when resigning you must stress that your decision is final. You should NOT say anything negative about the employer or company when resigning. There is always a possibility that word will get out to your new employer, or you change your mind and will want to return to your job. You need to be as professional as possible and leave a good final impression.
According to the you tube video above, whether or not you resign in person it should also be accompanied by a formal resignation letter. Keep the letter short and simple. Thank the employer, inform of resignation, and give a date.
Radin Associates. “The Proper Way to Resign.” Retrieved on November 30, 2009, from
Monday, November 23, 2009
Brian G's Writing an Effective Memo
Writing a memo is very important within businesses. I work at Walgreens Pharmacy and we use memos to communicate between the different departments. Understanding how to write a memo is crucial for my success. If I do not follow the proper procedure and keep the reader’s attention for a given time, my memo will not be read and the information will not be given to the proper people.
There are many different types of memos and they each depend on your audience to be effective. Some of the memos that you may write include status memos, field reports, response memos, and minutes of a meeting. The majority of memos that I have written are status or progress memos. Within the Pharmacy I need to write memos to different stores to make sure that the reports or projects are being completed in a timely manner.
There are some basic elements of memos that you need to include if you are going to write an effective memo. The first part of the memo that needs to be included is the identification of information. This can vary from one memo to the next, but it should include the information and subject of the memo. This includes the date of the memo, who the memo is addressed to, who is sending the memo, and the subject. This identification information is very important in making sure that your memo gets to the proper area. When I first began writing memos for Walgreens I was not stating who the memo was to go to. I found out quickly that my memos were not getting read so I found out why and fixed my mistakes.
The bulk of a memo is the content that you are conveying. The best way to have a flowing memo is to begin with your main point and then back it up with your information. If you do not begin with your main point your information may not get read. Most businesses only read the first part of a memo to see if they need to continue reading. If your main points are not leading it will not be read by everyone. You should make sure that you allow a space in between all of the paragraphs. This will allow the memo to look very organized and clean. All of the body paragraphs, which contain the “central idea, usually found in the topic sentence.” (Dobrin 351) After you are done with all the body paragraphs you should have a concluding paragraph that does not have a closing statement, but gives a plan for action that the reader should follow. I have found that guiding the reader to their action plan helps make the memo more effective. If you do not back up your central idea the reader does not follow as well. I have written many memos that have gone unknown because the reader did not believe in my credibility, or I did not have a strong enough central idea. These are vital to an effective memo.
Hopefully, the information that I have presented will help you better understand how to write a memo effectively. My experience has taught me some tricks of the trade. Every business is different when it comes to how to format a memo. Make sure that you check before you go writing a business memo. The biggest thing that I can say about memos is that you have a clear central idea that you can provide strong persuasive information about. This will build ethos with the readers and make your memo more effective.
Dobrin, Sidney I, Christopher J. Keller, and Christian R. Weisser. "Organizing and Drafting Documents" Technical Communication in the Twenty-First Century (2nd Edition) (MyTechCommLab Series). Alexandria, VA: Prentice Hall, 2009. 170-191. Print.
- Eliminate distracting visuals
- Make sure you do not repeat information unless its completely necessary.
- Try to combine smaller sentences into larger, more complex sentences, which is a more efficient way to provide information to your audience
- Try to condense run-on sentences that ramble on endlessly. This can confuse your reader and loose their attention
- If you are writing to one of your colleagues, try to use jargon to help condense these run-on sentences. Jargon is "specialized or techincal language used within a particular group, organization or field." For example, for students this could be "dropping a class."
Al P's Job Interview Tips
· I wonder who will be interviewing me?
· What will they ask?
· What should I ask them?
· How should I respond?
· How much money should I ask for?
· I wonder if I’m what they are looking for?
It’s not bad to ask yourself questions, but you want to make sure that you don’t overwhelm yourself with them. Before you even step foot into your interviewers’ office you need to make sure that you are calm, cool, and most importantly confident in yourself. In order to get yourself into the right frame of mind you should be well prepared, here are a few steps that you should take in order to prepare yourself for the big interview:
· Gather information: gather as much info as possible about the company and the interviewers (Dorbin).
· Anticipate Questions: Try and think about the types of questions that will be asked, and come up with answers for them. Rehearse how you will answer questions about education, resume content, and previous employment. Come up with a few questions that you would like to ask the interviewer (Dorbin).
· Conduct Mock Interviews: Practice answering questions that may come up in the interview. Conduct the mock interview with somebody who has knowledge on the position you're applying for. Video tape the interview so you can review and improve (Dorbin).
· Prepare Physically: Make copies of your resume and cover letter, and place them in a professional folder or briefcase. Dress to impress, and have your clothing ready the day before the interview takes place. Clear your schedule a few hours before the interview so you don’t feel pressured or distracted. Take a short walk and clear your mind before the interview, it will help your overall focus (Dorbin).
- Beginning: This is when you and the interviewer can break the ice. He/She may share some info about the company and the surrounding areas. This is when you may be asked some informal questions, but that doesn't mean they aren't important. This is where the interviewer will begin to form a positive or negative impression of you.
- Middle: This may last from ten minutes to as long as an hour. This is when the interviewer will begin to ask important question pertaining to your skills, qualificatons, and previous duties. Be sure to answer in detail and not with a general answers. You can also ask questions during this time, but only after you have answered the question asked. Answer all questions, no matter how unfair they may seem.
- Conclusion: This part of the interview is short, but this is when you want to ask questions that show you are interested in the position. The interviewer will also provide you with the hiring process and how soon they are looking to fill the position. Be sure to thank the interviewer for their time and the possible opportunity(Dorbin).
References:
Dorbin, Sidney I., Christopher J. Keller and Christian R. Weisser. Technical Communication: In the Twenty-First Century. Upper Sadle,NJ: Pearson Prentice Hall, 2008.
Jason Kaufman Formal or Informal reports
- Letters
- E-mails
- Memos
- Presentations
Informal reports can be made for purposes such as to inform, analyze, explain, recommend or even to persuade a party. A party or audience:
- Internally(coworker, supervisors. or executives)
- Externally(clients, customers, or outside agencies)
Regardless whether your report is formal or informal, a writer must always consider the needs and backgrounds of the audience. To get an idea of the needs and backgrounds of the audience, most people do some research, and though this may be time consuming, it is very important and must be done. Determining who the audience is correlated to the workplace situation. Different situations, different reports, different audience. The various types of informal reports are:
- Progress reports
- Lab reports
- Directives
- Incident reports
- Recommendation reports(offers options and best suggestion)
- Evaluation reports(an educated opinion on someone or something)
- Feasibility reports(determines whether a plan is possible and will solve the problem)
Another difference between formal and informal reports focus on the kind of problems that need to be solved and different audience expectations. Formal reports will typically usually solve bigger. more complex problems and therefore usually taking more time than informal reports. If you have more questions about about the difference between formal and informal writing, I would take a look at more videos from this youtube user(username): ExpertVillage
reference:
Dobrin, S.I., Keller C.J., & Weisser C.R. (2002).. Technical Communications in the Twenty First Century Upper Saddle River , NJ: Pearson Custom Publishing. pg. 621
Thursday, November 19, 2009
Alexis B's How to Fire Someone
The reality TV world has scared every employee that they are going to hear those inevitable words, in the most uncompassionate way… “YOU’RE FIRED!”
However, this is not the correct way to fire an employee, or a better way to say it, let someone go. As an employer, you want to fire someone in as polite of a way as possible. This is for a couple of reasons. One, you do not want a terrible reputation as a ‘heartless’ boss and two; it is not an appropriate way to fire someone regardless of the reasoning behind it.
There are few steps you can take that are outlined in the video above to help you get through the process of ‘letting someone go’.
Prior to firing an employee, you should document all of the actions leading up to the dismissal. This will not only give you a complete list of all of the misconduct or mistakes that the employee has made, it will also allow you to give direct answers to the employee when asked why he/she is being let go.
It is courteous to fire the employee in the beginning of the week. This is because of a couple of reasons. One, this allows them to file for unemployment immediately, begin their job search, and not have to wait all weekend. Two, this way they aren’t sitting all weekend thinking about how much they despise you.
Make sure you fire them in person, and not through a e-mail or phone call. Be very direct, make it as short and simple as possible. It is not open for a debate. If you are not too direct, the person may say, “I can change” which can lead to a long drawn out conversation. It is not needed, you have already made your decision, so keep it brief! Also, let them know right away all of the questions they could possibly ask. If the reason of the termination is not because of bad performance, make sure you offer to be a reference for the employee when applying for other jobs. Why? Your documentation comes in here. When? Let them know when they need to have all of their stuff packed up and when they will receive their final pay.
As soon as you have delivered the bad news and addressed all other issues, ask the person to leave immediately after their affairs are settled. If the person seems extremely angry and might retaliate, consider an escort for them out of the building/office. Also, write down a detailed account of everything that happens in case your professionalism is called into question.
Entrepreneur. (2009) The Right Way to Fire Someone. Retrieved on November 16, 2009 from
Wednesday, November 18, 2009
Anthony Banks memo
What is the basic element of a memo? Now that technology has improved and we have Email, Instant messaging, Text messaging, and other forms of communication one may wonder why is there a need for memos? Memos are used becaused they are a better choices for more detailed communication and correspondence in which formatting is important. Althought there is no perfect way to format a memo some ways will be more effective then others (Dobrin, et al).
When starting your memo you should always start off with the identifying information. This information should include to whom you are writing and who the memo is from. "The from" is the name of the person who is preparing the memo, follow by the subject which will give the reader the opportunity to skim and see if they should read the body of the memo. Lastly you should date the memo so the memo can be traced and the subject, issue,problem,or idea can filed.
Example of the identifying information:
There are diffrent types of memos. There are directive memos, progress or status memos,and response memos.
Directive memos: these memos provide information about policies or about tasks the readers should perform.
Progress or status memos: these memos supply information about the status of a project or assignment.
Response memos: provide the audiences with information they have requested,(Dobrin, et al).
Monday, November 16, 2009
Al P.’s Advice on Writing Correctly(grammar, spelling, etc.)
If you would like to improve your writing and begin to write correctly here are a few things you should take into account the next time you compose a document.
· Grammar- Try to avoid run-on and incomplete sentences.
Incorrect/Fragment: Writing for the team blog.
Correction: Al is sitting at his computer writing for the team blog.
Correct/(divide the run-on into multiple, independent sentences): The five friends were half way to the concert when they realized they had forgotten the tickets at home. They were only an hour from the house so they decided to turn around and go get the tickets.
· Word Choice- Make sure that your content will be understood by your readers. Try to avoid the use slang or jargon words.
Example/Incorrect(intro for job inquiry):
Hey, what’s up Mr. Smith:
Saw your ad up on your website, figured I would shoot you over an e-mail to see if the job is still available. I’ll talk to you later bro.
Peace
Correct(intro for job inquiry):
Dear Mr. Smith:
I am interested in learning more about the position advertised on your website. I believe my qualifications and job experience would make me a perfect candidate for this position.
Sincerely,
John Doe
· Punctuation- Periods should end all complete sentences. When sentence ends with parentheses the period should go on the outside. Question marks indicate interrogatives. Make sure you don’t misuse or overuse commas (Dorbin).
· Capitalization- Capitals should be used on the first letter of the first word of sentences, salutations, and closings. Capitals should also be used on letters that are part of a name(Dorbin).
Incorrect: john decided to take his dog for a walk.
Correct. John decided to take his dog for a walk.
Incorrect: vitamin e will help cover up your scar.
Correct: Vitamin E will help cover up your scar.
· Spelling- Be sure to check your spelling on all documents that you compose. One misspelled word can misrepresent what you’re trying to get across to your reader
Incorrect: The restrooms are for costumers only.
Correct: The restrooms are for customers only.
Writing a Negative Letter
In the professional world we like to hope that every customer is satisfied with our goods and services that we offer, but sometimes that is just not the case. Occasionally, we may need to contact a customer when we cannot meet their needs and wants. One of the best ways to do this is by writing them a letter explaining the situation. According to the textbook, Technical Communication in the Twenty-First Century, there is a correct way to write these kinds of letters. Essentially, there are four parts to the negative letter that will set it apart.
- Create a "buffer." A buffer is generally the first statement in your letter. It's purpose is to get the reader ready for the negative news that they are about to read. The most effective buffers will include something positive that will either help balance the bad news or thank them for something good that the reader has done.
- State the negative in a concise, clear-cut manner. Avoid drawn out, vague sentences that may either confuse the reader, or may be skipped over. If you can, try to make it one sentence with a positive tone.
- Present the reader with options. Tell them some alternatives or agreements that you as the company can come up with. This will show the reader that you are there for them, even though they may be furious about the news. Keep in mind, don't go into much detail about the alternatives, because if you promise something, and fail to deliver, the customer will be even more irate.
- End letter with the intent on working with the customer again. Although this letter is passing on a negative message, make sure your last statement is beyond the problem, and looking forward to the future. The text book mentions that you can mention positive experiences from the past that you and the customer have shared, or tell them how you look forward to working with them in the future.
Brian G's Different Types of Organizational Strategies
There are many different approaches that you can take when you are talking about your organizational strategy. An organizational strategy is very important when you are trying to figure out how you will present your information. I have had experience in some of these organizational strategies and it has been very beneficial to me. I will give you some pointers on how to make the best of whichever organizational strategy you choose.
There are nine different approaches to organizational strategy. They are; sequential, chronological, order of importance, general/specific, division, classification, cause and effect, compare/contrast, and spatial. Each of these nine approaches is beneficial for whatever information you need to present.
“Sequential organization places information in the order that it progresses or should progress.” (Dobrin 175) You are probably wondering where you would see this type of organization. This is seen in all instruction manuals and other documents that require you to go through in a specific order. This is one that I typically don’t follow because it is easier to try and figure it out on your own.
Chronological organizational strategy resembles the sequential strategy. The major difference is that with chronological the events flow through time. They are written as they occur. An example of this that I have written many times is a lab report. You need to write down everything as it happens and then have it flow through the report. I did not realize at the time I was using a chronological organization strategy.
With the “order of importance strategy it is commonly used because it permit’s the writers to present the information in either an increasing or decreasing order.” (Dobrin 177) An example of this strategy would be a memo, or a speech. Both of these use the order of importance, but they use it differently. With a memo you want to put your biggest issue out in the beginning. On the other hand, with a speech you want to save the best for last and go out with a bang.
General/specific strategy is basically going from either general information to specific information or vice versa. This strategy can be beneficial because it allows you to either start out with a very narrow topic and become increasingly broader, or you can start out broad and narrow the topic down. I have used this strategy in formal reports because it allows me to start out with a base amount of background information and then flow into my specific topic.
Division is a strategy “based on the idea that some things can best be understood by treating them as a series of smaller parts.” (Dobrin 179) An example of this strategy would be when you are trying to present information that is part of a large policy. Many politicians will try to divide up a broad topic to allow them to piece it together and make it seem different than it actually is.
Another organizational strategy is classification. This strategy groups similar information together. Some examples could include Dell listing the different types of computers that they offer, or it could be a sports team that is listing it’s players in order. You see this strategy a lot when you look at different products that companies make. It allows you to see all the styles in one simple paper.
“Cause and effect is frequently used to explain the relationships between events or the reasons that something has happened.” (Dobrin 180) We see this everyday when we look at scientific studies. If you look at any over the counter drug bottle it will have the proper directions for taking the medication, but it will also have a list of reasons with what might happen if you misuse the product. This is a cause and effect that many people see everyday and do not even realize it.
Comparison and contrast is a strategy that allows people to see information about two things and decide what each has to offer and what they lack. A personal example for me would be when you are trying to find a job. You want to make sure the company that you work for is a good company and that your values fit in with theirs. You can look at each companies values and mission statement to see which is the best fit for you.
The last organizational strategy is spatial. “Spatial strategy helps readers navigate information pertaining to physical space or objects.” (Dobrin 184) The best example of spatial organizational strategy is when you look at a map. It allows you to see where you are and how you are going to get where you want to go. Most spatial organizational strategies have pictures, but that is not a requirement. The pictures allow us to get a better visual of what the information is saying.
These all the different types of organizational strategy. Hopefully, you have learned a bit about when to use each strategy and that we use most of these strategies in our everyday lives.
Dobrin, Sidney I, Christopher J. Keller, and Christian R. Weisser. "Organizing and Drafting Documents" Technical Communication in the Twenty-First Century (2nd Edition) (MyTechCommLab Series). Alexandria, VA: Prentice Hall, 2009. 170-191. Print.
Jason Kaufman Resume Tips
· It will help you recall precise/specific details required on more formal resumes
· Seeing the information written down shows gaps in your training or experience that you need to fill in(pg.401)
· If you need a letter of recommendation, you have all the contact information for your past bosses
Although the origin is unknown, one could assume a resume has been around ever since there’s been a need (by an employer) for a competent and qualified worker. Today, all employers require these kinds of dedicated employees (competent and qualified), and the question is how do you obtain these above-average productive workers? You begin by accept applications along with resumes. Then, Interview those candidates who have the most impressive resumes interested in the job.
Essentially a resume helps an employer in determining which possible candidate would be the most qualified, productive and profitable for the company. A decision like this could be made by looking at a resume, it allows an employer to gain insight on a candidates’ past. Information such as their:
· Education
· Employment history
· Experience
· Summary of relevant skills
· Honors and activities/achievements
· Career objectives
· References
These are the basic elements of a resume, along with the writers contact information (at the top).
Due to people having different preferences, not every resume contains the same elements. Regardless, every resumes should include some if not all the elements. Although, there is no exact right way to write a resume, one can very easily be messed up. Making mistakes such as:
· Grammar errors
· Inaccurate information
· Unnecessary information
· Bad structure and organization
Could cost a candidate his opportunity of the job. Even the smallest error in your resume could suggest to your readers that you are not detail oriented or concerned with quality(pg.409). Even the highest qualified candidates may be eliminated if their resumes or cover letters contain errors. My overall advice when writing a resume would be to assume you cannot afford to make mistakes. Then regardless whether you are the highest qualified, you will have a good shot at landing the job.
Reference:
Dobrin, S. I., Keller, C. J., & Weisser, C. R. (2002). .TECHNICAL COMMUNICATION: in the Twenty-First Century Upper Saddle River , NJ: Pearson Custom Publishing. Pg.401-409
Thursday, November 12, 2009
Anthony Banks Cover letter/ letter of application
When searching for a job it is important that you send a Cover letter with your resume. The cover letter addresses the specific job for which the applicant is applying for and emphasizes the most important qualities that should make you attractive to the employer. You should also use the cover letter to provide interesting, useful details about yourself. Take the three or four most important points of your resume and include them in your cover letter.(Dobrin, et al)
When writing your resume you should keep in mind that employers read thousands of resumes, and cover letter on a daily basis. The information that you include in your cover letter should be relevant and easy to find. So unnecessary information should be avoided.
Your cover letter should be one page. The only reason it should exceed onto a second page is if you have extensive expereience or if your employer request more information that can't fit on one page. Your cover letter should include an introductory paragraph which begins by identifying the specific job you are applying for, then there is the body paragraph this is where you futher detail your qualifications for the position, and then you end with the concluding paragraph which refers to the the documents included.
Example of a correct cover letter:
1355 FGCU Campus Housing
Fort Myers, FL 33463
(239) 826-2679
October 9, 2009
Mr. David Balza
FGCU
Fort Myers, FL 33463
Dear Mr. Balza:
I am writing to apply for next year’s basketball camp as a camp Counselor at FGCU’s man basketball camp. I saw your job posting was advertised on the FGCU athletic webpage. I have worked at this camp last year, and also at other basketball camps. I am confident that my basketball experience will make me a great candidate for the position as a camp counselor.
I have played basketball at congress middle, santaluces high school, and now at FGCU. I have also been a participate in multiple basketball camps so I can connect with the kids on a level a lot of people may not be able to. Finally I have studied basketball in an acidemic setting and received an A in my basketball class. As such the information I tell the kids will be accurate.
Along with my basketball experience I have also been volunteers at after school camps working with under privileged kids. Because of my experience I’m really good with kids who might have low self-esteems. These experiences could serve me well as a camp counselor here at FGCU men’s basketball camp.
I have enclosed a copy of my resume with this letter, and I have also completed the student services form. I will be hear all year long and would appreciate an opportunity to discuss my qualifications in more detail. I will stay in contact with you about the position. Thank you for taking time to read this.
Sincerely,
Anthony Banks
Encl: Resume
Works Cited:
Dobrin, Sidney I, Christopher J. Keller, and Christian R. Weisser. "finding and obtaining employment." Technical Communication in the Twenty-First Century (2nd Edition) (MyTechCommLab Series). Alexandria, VA: Prentice Hall, 2009. 397-428. Print.
Tuesday, November 10, 2009
Alexis B's Tips On Searching For Jobs
1. Focus Your Job Search
- Pick keywords that have to do with your job title and possible locations to help get an idea of what positions are out there and available.
- Create profiles on websites such as FaceBook, Myspace, LinkedIn, VisualCV, and JobFox. Make sure these profiles are done professionally because they are used to attract potential employers.
- Contact friends, family and any other people you known through your profiles. You never know who will know of a possible job, or know of someone to put you in touch with.
- There are other little things that you may need to do before contacting potential employers such as creating a new e-mail address and/or re-recording your voicemail. You don’t want to be using your e-mail address that is ‘StarAngel’ or ‘SuperJock’. These are far from professional.
- Put together a list of companies that you would like to work for. This allows you to have target companies when applying.
- There are numerous job search engines that employers are constantly posting potential job opportunities on. Some of these search engines include Indeed.com, LinkUp.com, SimplyHired.com, Jobster, RiseSmart, Craigslist and many more (About.com).
- Highlight qualities about yourself in your resume/cover letter that each job position is looking for.
- Dress appropriately, practice answering basic interview questions, think of questions you would like answered and be confident. You need to create the best first impression as possible.
- Send a Thank You and remind the company/interviewer of why they should hire you!
- Evaluate the position and make the appropriate decision, if you decide to decline, make sure to do so in an appropriate and polite way.
About.com. (2009) Ten Steps To Find a New Job. Retrieved November 10, 2009, from http://jobsearch.about.com/od/findajob/tp/tensteps.htm>.
About.com. (2009) Job Search Engines – Best Job Search Engine Sites. Retrieved November 9, 2009, from http://jobsearch.about.com/od/jobsearchengines/a/jobsearchengine.htm>.
NhLink.net. Things to do before and during the interview. Retrieved November 10, 2009, from http://www.nhlink.net/employme/inter.htm>.